Frequently Asked Questions
Everything you need to know about our sustainable baby fashion and service.
What materials are used in your baby clothing?
We prioritize organic, sustainable, and non-toxic materials. Most of our fashion range is crafted from GOTS-certified organic cotton, bamboo, and merino wool to ensure ultimate softness and safety for sensitive newborn skin.
How do I choose the right size for my baby?
Each product page features a detailed size guide based on age, weight, and height. If you are between sizes, we generally recommend sizing up to allow for growth and comfortable movement.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn clothing items with original tags attached. For hygiene reasons, certain items like swimwear or reusable nappies must have the hygiene seal intact.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer an express next-day delivery service for orders placed before 2 PM, perfect for last-minute gifts or growth spurt emergencies.
Are your products ethically manufactured?
Yes, we exclusively partner with brands that demonstrate high ethical standards, fair wages, and safe working conditions. We believe in fashion that is as kind to the planet as it is to your little one.
Can I include a gift message with my order?
Absolutely! During checkout, you can add a personalized gift message and select our eco-friendly gift wrapping service to make your present extra special.